Frequently asked questions
What is the return policy?
While all sales are final, our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you.
Are any purchases final sale?
Yes. All custom-sized items are final sale. Because these products are made-to-order based on your specific measurements, they cannot be returned or exchanged once production has started. Please ensure all dimensions are accurate before finalizing your order.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.